On People…

In an era where employer-employee relationships are often characterized by tension and mistrust, we stand apart. We reject the notion that these relationships cannot be mutually beneficial. Our people principles are a clear expression of our commitment to fostering a positive and supportive work environment.

    • We acknowledge that the business landscape is ever-evolving, and our company is no exception. While we cannot predict every future change, we are committed to a people-first approach. We recognize the value of our team members and will prioritize retraining and retooling to position them for success within the organization. We believe that investing in our employees is a more sustainable and ethical approach than layoffs. 

  • We prioritize a work-life balance that meets the expectations of our individual partners. We are closed for major holidays and accommodate all religious and cultural observances. We offer flexible work arrangements to support our team's diverse needs. We value quality of work over quantity of hours and empower our employees to choose the most effective methods to achieve their goals. The methodology you use to help the business? That’s not our business.

    •  Investing in our team means excelling as a group. We are constantly looking for external growth opportunities for our partners so they can in turn contribute more effectively to the business. We will provide Professional Growth Development funds for each partner to use at their discretion. 

    • All work that we do should be work to serve the customer. Managing calendars, changing ink cartridges, the team’s morning coffee run, and responding to internal emails are all work - but they don’t improve the customer experience. Therefore, we find creative solutions to ensure our team is adding value to the customer experience, rather than performing menial - and unfulfilling - tasks.

  • We understand the significant costs associated with external hiring and employee turnover. As a forward-thinking organization, we prioritize investing in our internal talent. By fostering a culture of growth and development, we empower our employees to advance within the company and build long-lasting careers. We aim to create a workplace where individuals can retire from the company, rather than feeling compelled to seek opportunities elsewhere.

    • We put our money where our mouth is - literally. The employees of No. 3 Retailers are called partners for a reason. Their collaborative ideas help improve the workplace, and their role in team dynamics play an integral part in the health of the business. Therefore, we offer a compensation plan to every team member that is directly tied to the success of the company.